1st Financial Training Services, Inc.

About 1st Financial Training Services, Inc.

Serving the nation's banks and credit unions—from the smallest community banks to the largest financial institutions—1st Financial's multimedia training services include:

Contact Us:

Phone: 800.442.8662
Fax: 847.969.0521
Email: click here

1st Financial Training Services, Inc. is the industry leader in:

  • Quality
  • Value
  • Service

Don't get bogged down by big box training providers. Training your frontline staff is our only business.

If a training provider is hiding its prices, they must be hiding them for a reason. 1st Financial Training provides fair, honest pricing for every customer.

Serving the nations banks and credit unions for 25 years!

We hire professional, highly-skilled actors and production staff to ensure your training experience is effective and memorable.

To make your training easier, we provide monthly FREE training games to boost your training sessions.

  • Award-Winning, Interactive Streaming Video e-Learning designed specifically for employees of financial institutions.
  • Award-Winning Videos/DVDs—150+ engaging, broadcast-quality video courses; 40 awards won since 2006.
  • Leader's Guides, Workbooks & Quizzes—to assist the trainer; to ensure attention and retention.
  • Digital University's Online Training —More than 140 courses with a LMS for testing & tracking.

With 1st Financial & its partner, Digital University, trainers have access to multimedia courses available in the areas of Compliance, Teller Training, Security, New Accounts, Customer Service and more.

By Bankers for Bankers Since 1986: Celebrating 25 years of service, 1st Financial's top management & board of advisors have 50 years of combined banking experience. The Result: Our training is technically accurate, visually appealing and engaging.

Private Label & Customization: To meet the specific needs of its financial institution customers with multiple locations, 1st Financial Training can customize and "private label" programs for distribution to hundreds of branches and affiliates.

For more information, contact us by phone at (800) 442-8662 or by email using our convenient online email contact form.

Our Goal
To provide you with the tools you need to avoid costly non-compliance penalties while delivering superior, growth focused service.

Our Mission
To be your high-touch, cost-effective frontline training resource.

We Provide...
time-saving, real-life training solutions to keep your frontline employees current in the areas of compliance, security, teller training, customer service, sales and more.

Since 1986,
the nation’s banks and credit unions have relied on our effective, accurate, turn-key training. We make complicated topics simple and easy to understand. Programs–including required regulation topics—are presented in an interesting, engaging, memorable manner—all designed to ensure maximum retention.



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1515 E. WOODFIELD RD, STE. 345, SCHAUMBURG, IL 60173 | TOLL FREE: (800) 442-8662 | FAX: (847) 969-0521 | EMAIL US