Suggested Reading

The Right Words at the Right Time


by Marlo Thomas and Friends

This is a collection of essays written by Marlo Thomas and ton of other celebrities, including Jennifer Aniston, Jay Leno, Martha Stewert, Oprah Winfrey and Ralph Lauren. It was a New York Times bestseller, and all the proceeds are being donated to St. Jude's Children's Research Hospital. The stories are all inspirational anecdotes about a piece of advice that changed the author's life. Since most of the stories are only 2 or 3 pages long, this is a great, inspiring book to pick up when you only have a couple of minutes.
Buy it!

Carolyn 101: Business Lessons from The Apprentice's Straight Shooter


by Carolyn Kepcher

I hate to admit it, but I love reality TV. Carolyn is probably my all-time favorite reality-tv personality, and her book didn't disappoint. Not only is she a successful businesswoman, but she's also a successful wife and mother. In her book, she gives advice about things like how to ask for a raise, how to ace an interview and how to balance work and family.
Buy it!

Success Through a Positive Mental Attitude


by Napoleon Hill and W. Clement Stone

This is a favorite of 1st Financial Training Service's President. She's such a fan of the book that she bought a copy for everyone in the company. Napoleon Hill and W. Clement Stone are both pioneers in the field of self-help books. This is a classic, must-read. "The world-famous book that could be worth millions to you!"
Buy it!

More Recommended Reading

 

 

The Training Room

Training news, tips and ideas for financial institutions from 1st Financial Training Services.

Tuesday, February 14, 2006

Training Tips: Training Handout

Product knowledge is an important part of sales training. Employees must be familiar with your products before they can effectively sell. One way to test product knowledge is a game of Product Knowledge Jeopardy.

Here's a list of questions in 5 categories that you can use for your game. You can make up your own list of questions as well.

Download the questions (.pdf)

Download the questions (.doc)

 

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