News & announcements

8 New Courses to be Added to 1st Financial Training Streaming e-Learning
Eight additional courses will be added to the streaming e-learning library this March. The courses—which cover compliance, customer service and security topics—include:

• American's with Disabilities Act: Customer Courtesies
• Credit: It's in Your Control
• Customer Service is a Contact Sport
• How to Better Serve Your Senior Customers
• How to Work with Difficult & Diverse People: A Survivor's Guide
• Unmasking the Forger
• What Do You Say After You Say Hello?
• Would You Do Business with You?

During 2010, 1st Financial Training will post an additional 50 to 65 courses, providing subscribers with as many as 100 video courses. For more information, take the product tour, sign up for a free trial or contact your friendly, helpful Training Support Manager.

45 Interactive Streaming Video Courses Now Available Online

1st Financial Training Services has launched the industry's first interactive streaming video online training solution with its Streaming Video e-Learning. The subscription-based training provides trainers with access to 45 award-winning video courses available on-demand from anywhere in the world.

All Courses, All of the Time
Trainers can now experience the difference of interactive learning with video courses that contain pop quizzes, final exams and printable score results. Courses cover topics relating to:

• Security
• New Accounts
• Personal Banking
• Teller Training
• Compliance
• Customer Service
• Sales

During the next year, 1st Financial Training will post an additional 50 to 65 courses, providing subscribers with as many as 100 video courses. For more information, take the product tour, sign up for a free trial or contact your friendly, helpful Training Support Manager.

Streaming Course Wins Telly Award
It's not often that a product wins an award before it's launched to the public. But our Streaming Video e-Learning Course did just that when it won a Bronze trophy from the Telly Awards; an orgainization that honors the very best local, regional, and cable television commercials and programs, as well as the finest video and film productions, and work created for the Web.

The online course Confidentiality: Information Protection won the Bronze award and marks the first ever interactive streaming video online course offered to the financial services industry.

Founded in 1978, the Telly Awards is the premier award honoring outstanding local, regional, and cable TV commercials and programs, as well as the finest video and film productions. The Telly Awards annually showcases the best work of the most respected advertising agencies, production companies, television stations, cable operators, and corporate video departments in the world. The last competition received more than 12,000 entries.

For more information about 1st Financial Training Services, call (800) 442-8662 or email.

Get 45 Courses for as Little as $995/year
Become a subscriber today and get unlimited access to 45 award-winning interactive streaming video courses for as low as $995 a year. Please contact your friendly, helpful Training Support Manger at (800) 442-8662 for more detailed information about this special offer.