1st Financial Training Services provides award-winning DVD/VHS training programs to the nations Banks and Credit Unions.

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Products: Sales Training

Titles below with links feature additional information or an online video preview clip. For more information about any of our products, order our FREE Resource Guide today.

PROGRAM TITLE
CATALOG #
Banks Should Market "The Neiman-Marcus Way" ST-109
Basic Banking Etiquette PR-109
Basic Types of Brokerage Investments ST-121
Cross Sell Caper: Case of the Missing Opportunities ST-119
Cross Servicing: Making Good Things Happen For Your Customers ST-124
Determining Customers' Needs (Personal Banking Essentials Series) PB-104
I Didn't Sign On to Sell! (4-Part Series) ST-125-128
Key Communication Skills for the New Accounts Person CS-109
Listening for Success ST-114
Marketing with a Smile ST-111
More Basic Banking Etiquette PR-110
Selling in Banks: A Blueprint for Management (I Didn't Sign On to Sell Series) ST-128
Successful Customer Service & Sales (Personal Banking Essentials Series) PB-105
You & Customers (MTT5 Course 10) MTT5-110



























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