Products: Sales Training
Are your customers getting the most out of their relationship with your financial institution? Make sure your employees are trained to cross-sell, upsell and promote all of your institutions products and services. Below, you'll find a list of all of our sales training-specific courses. For a complete view of all of our excellent training programs, download our catalog.
PROGRAM TITLE |
CATALOG # |
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| Banks Should Market "The Neiman-Marcus Way" | ST-109 |
| Basic Banking Etiquette | PR-109 |
| Basic Types of Brokerage Investments | ST-121 |
| Cross Sell Caper: Case of the Missing Opportunities | ST-119 |
| Cross Servicing: Making Good Things Happen For Your Customers | ST-124 |
| Determining Customers' Needs (Personal Banking Essentials Series) | PB-104 |
| I Didn't Sign On to Sell! (4-Part Series) | ST-125-128 |
| Key Communication Skills for the New Accounts Person | CS-109 |
| Listening for Success | ST-114 |
| Marketing with a Smile | ST-111 |
| More Basic Banking Etiquette | PR-110 |
| Selling in Banks: A Blueprint for Management (I Didn't Sign On to Sell Series) | ST-128 |
| Successful Customer Service & Sales (Personal Banking Essentials Series) | PB-105 |
| You & Customers (MTT5 Course 10) | MTT5-110 |
Streaming Video e-Learning and Online LMS Training
With Digital University as an online education partner, 1st Financial Training Services offers more than 200 online courses made exclusively for banks and credit unions. Courses range from frontline staff basics to management-level courses. Choose from text-based courses, interactive streaming video courses or get both. It's the most comprehensive, best priced bank and credit union online training in the industry!
Learn more about Streaming Video e-Learning
Learn more about Digital University Text-Based Training
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- Teller Training
- Compliance
- Lending, Credit & New Business
- Security Training
- Personal Banking Essentials
- Customer Service
- Sales Training
- Essentials of Professionalism
- Motivation & Performance
- Management Issues
- Training Management Topics
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COPYRIGHT 2011 | 1ST FINANCIAL TRAINING SERVICES
1515 E. WOODFIELD RD, STE. 345, SCHAUMBURG, IL 60173 | TOLL FREE: (800) 442-8662 | FAX: (847) 969-0521 | EMAIL US