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Comments from Your Training Colleagues "Before we had Modern Teller, we had considerable turnover because our training was ineffective." "The intros added to each course are a great way to introduce the course. Workbooks are much better and presentation is a huge step up! " "Awesome! The video introductions to each course are excellent; the workbooks and activities are better and the presentation is a step up." "Everyone should use the first course during the interview process. It'll make sure poeple know everything about being a teller. We love it! " "We used MTT4 to death and can't wait to use MTT5!" History of 1975 - MTT1 1981 - MTT2 1986 - MTT3 1998 - MTT4 2008 - MTT5
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Get Modern Teller Training 5 for only $299/course—Save $296/course The nation's premier teller training system for more than 3 decades is all new. Modern Teller Training 5 has been updated, enhanced and improved to meet the training challenges of today's complex financial services industry. MTT5 offers the most consistent, structured, customizable and comprehensive teller training in the industry. And, for a limited time, you can get your training system of 10 VHS/DVDs and 11 workbooks for only $299 per course. Free Preview Available Modern Teller Training 5:
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Consistent—Every topic is covered in a consistent and thorough manner |
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Structured—Builds teller knowledge base in a step-by-step process; each skill builds on the next |
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Improves On-the-Job Training—Each teller has the fundamental skills to do the basics of the job |
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Increases Retention—Self-tests, activities, interactive quizzes and final exam in each course make content memorable |
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Customizable—Add your institution’s specific policies and procedures |
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Comprehensive—Nearly 3 hours of interactive role-play video training complements 800+ pages of workbook content |
And there's more:
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Reference Manual—Workbooks serve as a reference manual for tellers as they go forward |
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Recurring Training—A fast-track option for refresher training |
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Administrator’s Guide—Training tips, sample schedules for conducting the training over 3, 4, 5 and 7 days |
For your convenience, the system is divided into 4 key components: |
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| Technical Skills | How to count cash, cash checks, balance out, handle all daily transactions |
| Security Issues | How to verify ID, spot a forgery, detect a counterfeit bill or document, thwart fraud at the teller level |
| Customer Service & Cross Selling Skills |
Must-have skills for today’s competitive marketplace |
| Compliance | Each course includes an overview of regs related to the topics in that course |
Get a Free, No-Obligation Preview
Get a free, no-obligation preview that includes a sample workbook and a DVD/VHS video containing all 10 course programs. And, for your convenience, we pay round-trip shipping. Contact your friendly, helpful Training support Manager at 800.442.8662 to get your preview today. Or, use our easy, one minute online request form.
About the Courses
Click on the images below to read a description of each respective MTT5 course and watch available preview clips.
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Course 1 :
Your Role as a Professional Teller
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Course 3 :
Checking & Savings Transactions

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Course 4: Making the Check-Cashing Decision
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Course 5:
Additional Bank Products & Services
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Course 6 :
Balancing Out

MTT5 Preview:
Course 7: Forgery & Signatures Verification

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Course 8: Detecting Counterfeits
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Course 9: Preventing Fraud

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Course 10: You & Your Customers
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