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Comments from Your Training Colleagues

"Before we had Modern Teller, we had considerable turnover because our training was ineffective."

"The intros added to each course are a great way to introduce the course. Workbooks are much better and presentation is a huge step up! "

"Awesome! The video introductions to each course are excellent; the workbooks and activities are better and the presentation is a step up."

"Everyone should use the first course during the interview process. It'll make sure poeple know everything about being a teller. We love it! "

"We used MTT4 to death and can't wait to use MTT5!"

MTT5 Courses:

Course 1:
Your Role as a Professional Teller

Course 2:
Handling Cash

Course 3:
Checking & Savings Transactions

Course 4:
Making the Check-Cashing Decision

Course 5:
Additional Bank Products & Services

Course 6:
Balancing Out

Course 7:
Forgery & Signature Verification

Course 8:
Detecting Counterfeits

Course 9:
Preventing Fraud

Course 10:
You & Your Customers

 

History of
Modern Teller Training
Since 1975, Modern Teller Training (MTT) has been the most comprehensive teller training series available. Here's a look back at how it all began:

1975 - MTT1
An audio cassette program is released by BAI to train the nation's tellers

1981 - MTT2
An audio program complimented by a slide show replaces MTT1

1986 - MTT3
The first-ever video edition of the industry's #1 teller training system

1998 - MTT4
2nd video version released with updated and enhanced content

2008 - MTT5
The most dynamic and interactive teller training system yet available in both VHS and DVD formats.

Unparalleled Teller Training: Last Chance to Save 63% on New MTT5

The nation's premier teller training system for more than 3 decades is all new. Modern Teller Training 5 has been updated, enhanced and improved to meet the training challenges of today's complex financial services industry. MTT5 offers the most consistent, structured, customizable and comprehensive teller training in the industry. And, for a limited time, you can get your training system of 10 VHS/DVDs and 11 workbooks at a 63% discount.

MTT5 provides you with:

  • All-New Role-Play-Packed Video
  • All-New Workbooks
  • More Interactive Exercises
  • More Compliance Training
  • O-J-T Worksheets
  • Final Exams
  • Fast Track Option
  • And Much More!

CLICK HERE to learn more about MTT5 and the introductory 63% savings. Offer ends on 11/30/08.

Modern Teller Training 5:
Effective, Efficient, Consistent, Time-Saving A-to-Z Teller Training

It’s here—the 5th edition of the industry’s most popular teller training system, Modern Teller Training 5. This exceptional series of courses—10 DVD/VHS videos, a set of 10 workbooks and the Administrator’s Guide—is designed to give newly hired tellers the fundamentals they need to get up-to-speed ASAP.
   
Benefits of Modern Teller Training Include:
•
Consistent—Every topic is covered in a consistent and thorough manner
•
Structured—Builds teller knowledge base in a step-by-step process; each skill builds on the next
•
Improves On-the-Job Training—Each teller has the fundamental skills to do the basics of the job
•
Increases Retention—Self-tests, activities, interactive quizzes and final exam in each course make content memorable
•
 Customizable—Add your institution’s specific policies and procedures
•
 Comprehensive—Nearly 3 hours of interactive role-play video training complements 800+ pages of workbook content
 
And there's more:
•
Reference Manual—Workbooks serve as a reference manual for tellers as they go forward
•
Recurring Training—A fast-track option for refresher training
•
Administrator’s Guide—Training tips, sample schedules for conducting the training over 3, 4, 5 and 7 days

For your convenience, the system is divided into 4 key components:
Technical Skills
How to count cash, cash checks, balance out, handle all daily transactions
Security Issues
How to verify ID, spot a forgery, detect a counterfeit bill or document, thwart fraud at the teller level
Customer Service &
Cross Selling Skills
Must-have skills for today’s competitive marketplace
Compliance
Each course includes an overview of regs related to the topics in that course

 

 

 

 

 

 

Get a Free, No-Obligation Preview

Get a free, no-obligation preview that includes a sample workbook and a VHS video containing all 10 course programs. And, for your convenience, we pay round-trip shipping. Contact your friendly, helpful Training Support Manager at 800.442.8662. Or, use our easy, one-minute online request form.

 

Preview Modern Teller Training 5 video content by clicking on the images and links below. Or view them on our You Tube Channel.


MTT5 Preview:
Course 4: Making the Check-Cashing Decision



MTT5 Preview:
Course 7: Forgery & Signatures Verification



MTT5 Preview:
Course 8: Detecting Counterfeits



MTT5 Preview:
Course 9: Preventing Fraud



MTT5 Preview:
Course 10: You & Your Customers


MTT5 Behind the Scenes:
A sneak peak on the set of MTT5 Promo.


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