Course Overview
Excluding robbery, most other crimes involving banks are considered fraud. Fraud is usually conducted by con artists who attempt to deceive innocent, unsuspecting victims out of their money—preferably cash. Tellers are often the last line of defense against these crimes. Topics in this course include common fraud perpetuated against a bank's customers—the Bank Examiner Scam, Elder Abuse and a number of others. It also covers check fraud, ID fraud and more.

Learning Objectives
To have tellers recognize cash-related scams aimed specifically at tellers and bank customers and know what to do when they suspect an attempted fraud. To know the security features on currency. After completing this course, tellers will know how to:

• Recognize common types of checking account fraud and ways to prevent each.
• Recognize common alterations to checks by following specific techniques for examining checks.
• Follow recommended guidelines and take action when they suspect a fraud is in process.
• Identify major types of savings account and negotiable instrument-related fraud and know ways to help prevent each.
• Recognize cash-related schemes aimed specifically at tellers and bank customers as well as ways to prevent them.
• Follow the compliance laws related to fraud.
• Recognize and help prevent identity theft.