Course Overview
Millions of dollars are lost each year by banks and merchants when signatures are forged on checks and other financial documents. Tellers can prevent losses from forgeries once they learn the crime-stopping techniques and methods detailed in this course.

This course teaches tellers how to identify common techniques used to forge signatures and
endorsements—the signs of forgery. They also learn to use signature cards and imaged signatures to help detect forgeries. And, finally, tellers learn what action to take when they suspect forgery.

Learning Objectives
To know how to confirm information on a check in order to make an accurate check-cashing decision. After completing this course, tellers will know how to:

• Identify five techniques used to forge signatures and endorsements.
• Recognize eight signs that are clues to forgery attempts.
• Use signature cards and/or electronic signature imaging to detect forgeries.
• Identify discrepancies between two signatures by understanding the five handwriting characteristics associated with forgery.
• Follow specific guidelines when comparing signatures and what actions to take when forgery is suspected.
• Understand forgery and signature verification compliance issues.