Course Overview
Tellers learn how to balance their drawers and resolve any out-of-balance situations. This course teaches them how to balance out using a computer.

They also learn how to balance manually. Knowing how to manually balance can be helpful in some routine situations as well as in case of emergency—a power outage, computer system problems, etc.

Learning Objectives
To know how to balance out using a teller computer and how to balance manually. After completing this course, tellers will:

• Understand the basic principles of balancing out.
• Know how to use the bank’s specific balancing system.
• Understand how to locate and resolve balancing errors.