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Course 2: Handling Cash

Course Overview
In this course, tellers learn how to obtain and arrange their opening cash supply, how to package currency and coins, how to handle bait money as well as what to do with mutilated currency. They also learn how to count money using two universal counting systems.

Learning Objectives
To accurately and efficiently handle both the customers’ and the bank’s money. After completing this course, your tellers will know how to:

  • Obtain and arrange a teller drawer each working day.
  • Maintain a teller drawer within prescribed limits.
  • Correctly package currency, roll coins as well as handle mutilated and bait money.
  • Count currency using the denomination or ones system, as appropriate.
  • Accept and disburse money.
  • Transfer money.
  • Identify and balance debit and credit items at the teller window.
  • Know the importance of regulations that affect customers, tellers and the bank.

 

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