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When Employees Know Better, They Do Better.

Ensure your employees have the know-how they need to serve today's demanding financial services consumer. 1st Financial Training Services offers convenient, turn-key, real-world training solutions for:

Teller Training

Compliance

Lending, Credit & New Business

Security: Protection, Prevention & Preparedness

Personal Banking Essentials

Customer Service

Sales Training

Orientation Basics & Essentials of Professionalism

Motivation & Personal Performance Improvement

Management Issues & Empowerment

Members Only

Professional Development for Training Managers

We make complicated topics simple & present them in interesting, engaging ways. It's training made simple. It's effective, award-winning programs. It's 1st Financial Training Services.

Request your free copy of our Resource Guide today!
Call 800.442.8662 or click here.

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BSA: What Every Employee Must Know explains CTRs, SARs & CIP so employees learn the essentials of the Bank Secrecy Act.

These helpful Bank Robbery Kits should be placed at all teller & personal banker locations in each branch.
More info...

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Save 63% on Modern Teller Training 5 Until 7/31/08

The nation's premier teller training system for more than 3 decades has been updated, enhanced & improved to meet the training challenges of today's complex financial services industry. Modern Teller Training offers the most consistent, structured, customizable & comprehensive teller training in the industry. And, for a limited time, you can get your copy at a 63% discount.

Unparalleled Teller Training
MTT5 consists of nearly 3 hours of new & engaging DVD/VHS video with interactive role plays & a set of 10 workbooks—1 per course—packed with nearly 800 pages of educational content & activities.

MTT5 provides you with:

• New Role-Play-Packed Video
• New Workbooks
• More Interactive Exercises
• More Compliance Training
• O-J-T Worksheets
• Final Exams
• Fast Track Option
• And Much More!

CLICK HERE to learn more about MTT5 & the introductory 63% savings. Offer ends on 7/31/08.

Save 52% on Compliance Training: Avoid Costly Non-Compliance Penalties

Our popular compliance training program Overview of Key Deposit Regs is now available for only $275—a 52% savings off the $595 regular price. All frontline staff at your financial institution needs a basic understanding of deposit regulations. This compliance training video helps employees understand what deposit regs mean to their job responsibilities, the bank & its customers.

Your employees will learn the basics of 6 key deposit regulations including:

• BSA: Bank Secrecy Act
• Reg CC: Expedited Funds Availability
• Reg DD: Truth in Savings
• Reg E: Electronic Funds Transfers
• REg D: Eligibility of NOW Accounts
• Reg Q: Interest on Deposits

Along with the video, you will receive comprehensive support material & a quiz. This special offer expires on 7/31/08.

'I Didn't Sign on to Sell!'
Last Chance to Save on Frontline Sales Training

Improve your frontline employee sales results with I Didn't Sign on to Sell, a 4-program series that helps your employees overcome their fear of selling to become sales stars. Normally priced at $595 per program, you can get all 4 programs for a total of only $995—less than $250 per program. Offer ends on 7/31/08.

With more competitors entering the marketplace everyday, it's essential your employees know how to keep current customers as well as understand how to upsell & cross-sell. Management needs to know how to plan for selling & how to support a sales environment. That's why this sales series includes 3 programs for employee training & an additional 4th program that serves as a sales blueprint for management.

Program #1 covers fear of selling & rejection, basic sales concepts & the first 2 of 5 traits of a solution-oriented sales professional.

Program #2 covers professional sales traits 3-5, partnership selling, upselling, cross-selling, sales attitude & more.

Program #3 follows a complete sales transaction role play that uses a simple 5-step sales process, including how to use open questions, specific phrases to use at key steps in the process & more.

Program #4: A Blueprint for Management focuses on what management must to to plan for sales, support sales & support a foundation for selling success.

Offer expires on 7/31/08. For more information, contact your friendly, helpful Training Support Manager at 800.442.8662 or by email.

1st Financial Training Videos Win 36 Awards

In a two year span, 1st Financial Training has won 36 awards from 6 different organizations that honor & recognize outstanding video production, including:

• The Videographer Awards
• The Telly Awards
• The Communicator Awards
• The Marcom Awards
• The Accolade Competition
• The Aegis Video & Film Production Awards

"We are pleased to be recognized by so many organizations for our training films & resource guide,” said Bonnie L. Eidson, 1st Financial Training Services President & CEO. “We’re committed to bringing our customers high-quality, engaging & memorable training as we move on into 2007 & beyond.”

An industry leader since 1986, 1st Financial Training Services provides training products & services to more than 10,000 banks & financial institutions each year. In addition to producing training videos & DVDs, 1st Financial offers training library memberships, online learning subscriptions & training customization.

See Full Awards Listing

You're Invited..

to share your training tips with thousands of your colleagues in the financial services industry. We're adding new training programs plus more FREE games, puzzles, meeting starters & more to our very popular, award winning RESOURCE GUIDE.

Join the fun—send us a game, success story, quotation or training tip. You'll be listed as a Contributing Editor & receive extra copies of the GUIDE—for your family, friends & envious co-workers! Submit your tip...